Managing opt-outs and unsubscribes
🙅♀️ Managing Opt-Outs and Unsubscribes
- When setting up
Email Templates
or sending out one-off Emails in a study, you have the option toInclude unsubscribe link
at the footer of your emails. This gives participants the option to opt-out from Research emails - In order to manually mark a participant as opted-out, click into the individual’s profile, check the
Opted Out
field asYes
, and pressSave
- When a participant unsubscribes or they are Opted-Out manually, they will automatically be flagged as
Do Not Contact
within Rally. Participants with this flag will not be eligible for email outreach through Rally.
Updated 5 months ago