- When building a study, remember to include the incentive component and specify the amount you will pay to your participants.
- Once the scheduled interview is complete, the participant status will automatically change to 'Incentive Not Sent.'
- To send incentives start by selection one or multiple participants
- Click on 'Actions' and choose "Send Incentives."
- Choose the desired amount for the incentives and click 'Next.'
- Include an email thanking participants for their participation and send!
Once incentives are sent, the participant status will automatically update to 'Interview Complete,' and your task is complete!
- Navigate to the 'Incentives' page
- Search or filter for participant(s) with 'unclaimed' incentive status
- Select the relevant participants
- Click on 'Actions' and choose either 'Cancel incentive' or 'Resend incentive.'
If a participant has already claimed their incentive, it cannot be canceled.
- Navigate to the 'Incentives' tab
- Customize your report using filters and columns to get the exact data you need.
- Select the participants you want to include in the report
- Click on 'Actions' and choose 'Export as csv' to download the report.
Updated about 1 month ago